At Profit Trails Bookkeeping Inc., we’re more than just number crunchers. We’re a small, dedicated team based in Greater Victoria and the Comox Valley, BC, built on the idea that great service starts with great people. We believe certified expertise, ongoing internal training, and a genuine focus on our clients and community make the difference.
Our Mission
Our mission is simple: to provide better bookkeeping by doing better.
Better Certified
We make sure our team holds current certifications and best-practice training, so your books are handled by professionals who know the latest while staying practical.
Better Support
We invest in our people with training, tools, and mentorship. When our team is well-supported, you get clearer, more accurate, more timely service.
Better Service
You’re not just another client. You’re a local business, a contributor to the community, and we treat you that way—with respect, responsiveness and real-world advice.
Why We Started
We looked around and saw a gap. Many small businesses were feeling lost in the noise—outsourced bookkeeping providers who didn’t know the community, or big firms where small clients felt invisible. We said: there has to be a better way.
So, we built a firm where:
- Every client has a dedicated bookkeeper who knows their business and cares.
- Training isn’t an after-thought—it’s woven into how we operate.
- Community and growth matter—that means supporting our clients’ success, but also giving back to the region we live and work in.
Our Values
- Integrity: We keep it honest. If something’s wrong, we’ll tell you. If it’s extra, we’ll flag it. No surprises.
- Excellence: Certified, trained, up-to-date. We don’t just meet standards, we aim to set them.
- Connection: You’re local, we’re local. We understand BC business, we understand you.
- Growth: Yours, ours, the community’s. We’re invested in helping you scale, streamline, and succeed.
- Service-first: Fast, friendly, clear communication. We get it: bookkeeping shouldn’t be complicated. We make it simple.
Our Amazing Team
Though small, our team is mighty. Every person is certified (or working toward it), receives regular training, and brings a unique strength to the table—from financial detail to big-picture business thinking. We hold ourselves accountable so you don’t have to stress the books.
Aleshia Biggs
Senior Bookkeeper,
QuickBooks ProAdvisor, CPB
Charlene Maranduk
Bookkeeping Professional,
QuickBooks ProAdvisor
Christopher Hartigan
Bookkeeping Professional,
QuickBooks ProAdvisor
Cedric Nagy
Bookkeeping Professional,
QuickBooks ProAdvisor
Community Commitment
Being local isn’t a tagline—it’s a commitment. We support local businesses, participate in community events, and reinvest our success into the region. When our clients grow, the community grows—and that’s the kind of ripple effect we want.
What that means for you:
- A team that knows your business, not just the transactions.
- Certified professionals who stay current.
- A support system behind your support system.
- Service with heart—because clients aren’t numbers, they’re neighbours.
- Peace of mind—so you can focus on running your business, not wrestling spreadsheets.